Gain a competitive advantage by mastering performance skills
Develop presence and charisma as a speaker through emotional and body language
Improvisation techniques to deal smoothly with the unexpected
Managing Conflict and Difficult Relationships (in-company and external)
Resolving tense situations with acumen and assertiveness
Understanding and giving up negative attitudes that generate tension
Deal with situations by defusing them and reverting to calm communication
Managing Stress & Emotions (in-company and external)
Gaining the tools to anticipate and deal with stressful situations
Changing your own perceptions: taking a helicopter view, de-dramatizing, keeping your perspective
Practicing constructive behavior that soothes and calms
Public Speaking (in-company and external)
Developing ease and style in public speaking (managing stress, breathing, mastering the voice, expressiveness and body language)
How to command an audience
Time Management & Prioritizing
Lack of time: Causes/Consequences/Different kinds of tools to plan ahead and react
Assessing degrees of urgency and learning to say “No”
Managing Appraisals
Master the behavioral techniques for successfully managing these crucial occasions: uncovering the real self (of manager or employee) through games (roleplay, interactive real-life scenarios, simulated appraisal meetings).
Letting Go
Daring to take initiatives with a positive attitude to develop your potential and your interpersonal skills
Developing boldness/courage to move out of your comfort zone
Working Synergistically/Team Building (with or without Company Video)
Using games of improvisation to transmit tools for communicating, listening and improving interpersonal relationships, in order to build a collaborative dialogue
Option: Creative production/collective challenge: Produce a Company Video devised, written and acted by your employees
This course can also be run as an incentive trip to New York or Morocco
Change Management
Gaining awareness of the manager’s role in facilitating change
Creating a climate of trust to overcome resistance/remove barriers
Posture and Attitude of the Manager
Leading a team with dynamism and impact by offering meaningful management, using the behavioral techniques of an actor
Carrying out one’s duties with courage and compassion: gaining awareness of one’s personal authority over and above one’s professional authority
Sales Negotiation
Developing a natural sales manner and building trust as a negotiator
Learning and practicing adopting a confident, convincing sales manner
Avoiding the pitfalls of customer relations
Persuading/Closing the deal
Média Training
Expressing oneself effectively and staying on-message when addressing the media
Controlling the interview, not being sidetracked or cut short
Expressing oneself clearly and succinctly using engaging imagery, staying calm, controlling one’s delivery and emotions, understanding and evaluating one’s interlocutor’s objectives
Training Trainers
Learning to alternate one’s own expression with active listening when working with groups, to improve interactivity among participants
Learning to establish and run a training activity from start to finish
Assertiveness
Establishing constructive dialog
Saying “No” in a productive way, when necessary
Asserting oneself without disrespecting the other
Personal Coaching
Individual personalized sessions taking account of the participant’s personality, profile, professional context, and specific objectives and expectations
Initial 12-hour module advised, i.e. 4 x 3-hour sessions
